Retail Reimagined.
The modern customer expects a seamless experience. We connect your physical Point of Sale (POS) and e-commerce channels directly into Dynamics 365, turning physical inventory into digital intelligence.
The Digital Storefront
Modern POS
Empower associates with Cloud POS. Access customer history, loyalty points, and global inventory from a tablet anywhere on the sales floor.
Omnichannel
Buy online, pick up in-store (BOPIS). Return in-store, ship from warehouse. We configure the complex order brokers/DOM that make these seamless journeys possible.
Real-time Inventory
Solve the "ghost inventory" problem. We architect data flows that ensure your e-commerce site knows exactly what is on the shelf, down to the second.
Unified Commerce in Action
The BOPIS Journey
Customer orders online. D365 allocates inventory from the nearest store. Store associate gets a ping on their MPOS tablet to pick the item. Customer gets an email when it's ready. Seamless.
The Endless Aisle
Out of stock in-store? No problem. Associates can sell inventory located in the central warehouse or another store and have it shipped directly to the customer's home, saving the sale.
The 360° View
Every touchpoint feeds into Customer Insights. Whether they bought on Instagram or in your flagship store, your marketing team sees one unified profile for personalized targeting.